Job Description

Job Title: Senior Site Reliability Engineer (SRE)

• Applicants must be legally authorized to work in the United States without the need for current or future visa sponsorship.
• Candidates must be based in or willing to relocate to the following locations: Coppell, TX; Boston, MA; Jersey City, NJ; Tampa, FL .

About the Role:
We are seeking a highly skilled Senior Site Reliability Engineer (SRE) to join our team within the financial security industry . This role is pivotal in ensuring the reliability, scalability, and performance of mission-critical applications and infrastructure that safeguard sensitive financial data. The ideal candidate will bring a strong emphasis on observability while working to drive down Mean Time to Detection (MTTD) and Mean Time to Resolution (MTTR) .

Key Responsibilities:

• Incident Response: Lead and coordinate incident response efforts, quickly diagnosing and resolving critical issues to minimize downtime and financial risk. Drive improvements to reduce MTTD and MTTR.
• Monitoring & Alerting: Design and implement robust monitoring and alerting systems using tools like Prometheus , Grafana , and Datadog to identify issues before they impact operations.
• Automation: Automate routine operational tasks using Bash , Python , or PowerShell to improve efficiency and accuracy.
• Capacity Planning: Forecast resource needs, optimize system performance, and ensure scalability to meet regulatory and business demands.
• Security: Work closely with security teams to implement best practices for threat mitigation, incident response, and regulatory compliance.
• Collaboration: Partner with development, operations, and security teams to ensure seamless system integration and deployments.
• Problem Solving: Troubleshoot complex technical issues, delivering long-term, sustainable solutions.
• Observability: Develop and maintain observability pipelines (logging, tracing, metrics) to improve system visibility and accelerate incident response.

Required Skills and Experience:

• Experience: 10+ years as a Site Reliability Engineer in the financial security industry (cybersecurity, fraud prevention, risk management).
• Technical Proficiency:
  • Programming skills in Java and Python .
  • Experience with cloud platforms (AWS, GCP, Azure) focusing on security and compliance.
  • Proficiency with containerization and orchestration tools (Docker, Kubernetes).
  • Strong scripting abilities in Bash , Python , or PowerShell .
  • Knowledge of networking concepts (TCP/IP, DNS, load balancing, firewalls).
  • Hands-on experience with CI/CD tools like Jenkins or GitLab CI/CD .
• Security Expertise: Strong understanding of security best practices, tools, and risk assessment methodologies.
• Observability: Demonstrated experience in designing observability solutions for logging, tracing, and metrics.

Preferred Skills:

• Infrastructure as Code (IaC): Experience with Terraform or CloudFormation .
• Mainframe Systems: Exposure to mainframe technologies is a plus.
• Communication Skills: Ability to communicate technical concepts to non-technical audiences effectively.

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