Job Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Job Description

The Restaurant Business Consulting role is for you if you’re interested in working collaboratively with multimillion-dollar business owners to assess their restaurants and offer them solutions to run their businesses. Our cohort training program is designed to provide a smooth transition into McDonald’s, so don’t worry – if you are willing to learn and work hard, we will provide the know-how. You will receive coaching from industry leaders who want you to succeed and take pride in developing future leaders at McDonald’s. Upon graduation from the cohort, you will move into a Field Operations Consultant role. Field Operations Consultants travel for consultations with restaurant owners to evaluate restaurant operations and consult to help each multimillion-dollar restaurant operate at peak efficiency levels to deliver top-notch results.

The initial program includes interactive sessions with the US Operations team, Restaurant Training, and building your restaurant performance expertise to conduct consultative visits of our restaurants.

This role is based in Orlando, FL with travel (driving) up to 5 hours away. Travel may require overnight hotel stays.

Job Responsibilities:

• Conduct  objective evaluations to analyze restaurant performance across customer experience and operations
• Protect  the McDonald's brand by identifying issues that may pose risks to customer experience and brand perceptions
• Partner with and support  franchisees and restaurants
• Recognize patterns  and develop expertise around common restaurant performance issues
• Travel  to restaurants to perform site visits
• Develop expertise  in Restaurant Department Management systems
• Evaluate root causes  impacting franchise restaurant operations
• Are Open  to additional relocation

You'll McLove How You'll Be Compensated: 

• A highly competitive starting salary rate of $75,000
• Relocation Assistance, if applicable
• May be eligible for Company Car Program
• Generous paid time off
• Eligibility for Target Incentive Plan (annual bonus)
• Health benefits
• 401k matching contributions
• Educational Assistance
• Matching Gifts Program

Benefits eligible: Yes
Bonus eligible: Yes
The expected salary for this role is $75,000 per year
The above represents the fixed salary range for this job requisition.

Qualifications

• Are a Senior working towards a Bachelor’s degree or you are a recent grad
• Are  willing to travel and relocate
• Can act as an accurate, consistent evaluator who relies on measurable facts and observations.
• Focus on strong  attention to detail and ability to keep reports and evaluations organized
• Effectively  manage time  to keep up with a demanding evaluation and travel schedule 
• Can develop trust-based and ethical relationships  with key partners
• Understand drivers of  financial performance
• Communicate well and can adapt based on the audience
• Are  committed to a culture of inclusiveness

Additional Information

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com . Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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