Job Description

Fortessa Tableware Solutions, LLC, a leading global tableware company part of the Zwiesel Fortessa Group, has been an integrated designer, developer, and marketer of high-quality tableware for more than 30 years. We design and source the dinnerware, flatware, glassware and serveware selected by the top foodservice professionals worldwide and preferred for home entertaining.

Our products are found in over 80% of Forbes four- and five-star hotels in North America; it’s clear that we do business with those who expect (and deliver) the best!

We are recognized for innovative design, industry leading manufacturing standards, and an uncompromising commitment to customer service. We are passionate about our values, our people, and our products. We value work/life balance, creativity, collaboration, and making a difference in the community.

We are seeking a full-time Accounts Receivable Manager  to join our Finance team at our corporate headquarters in Ashburn, Virginia, located at One Loudoun. This hybrid position requires 3 days in the office and 2 days of remote work each week, after training.

Job Description

The Accounts Receivable Manager is responsible for managing the day-to-day operations including supervising a team of Accounts Receivable staff.

KEY RESPONSIBILITIES:

• Supervise Accounts Receivable staff
• Responsible for AR quarterly staff evaluations/performance goals, training, and work schedules
• Supervise and coordinate the generation of daily AR invoices and monthly statements
• Manage daily processing of AR activities
• Serve as liaison for external auditors relating to AR
• Manage day-to-day AR operations and ensure that there is a redundant process backup in place for every critical operation
• Monitor emerging technology to determine ways to automate the AR without sacrificing accuracy and accountability
• Develop monthly and quarterly accounting reports for management
• Review and refine policies and internal control procedures
• Partner with the Chief Financial Officer and other management on special projects
• Identifying and using metrics to evaluate, improve, and coordinate all AR processes to ensure maximum efficiency and quality service, as well as to provide proactive feedback on areas of improvement.
• Maintain customer files and correspond with customers and respond to inquiries
• Develop and maintain a set of controls to ensure the department is handling all day-to-day functios timely and efficiently
• Create and report on AR activities to Senior Management that highlight the results of the AR activity on a weekly, bi-weekly, and monthly basis. Such reports include, but are not limited to, Cash collections to goal, past due report and graph by business segment
• Other duties as assigned

Qualifications

Competencies : To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Analytical—the individual synthesizes complex or diverse information.
• Problem solving—the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
• Oral communication—the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.
• Delegation—the individual delegates work assignments, gives authority to work independently, sets expectations and monitors delegated activities.
• Management skills—the individual includes staff in planning, decision-making, facilitating and process improvement; makes self-available to staff; provides regular performance feedback; and develops subordinates’ skills and encourages growth.
• Quality management—the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
• Judgment—the individual displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions.
• Planning/organizing—the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
• Safety and security—the individual actively promotes and personally observes safety and security procedures and uses equipment and materials properly.

ESSENTIAL PHYSICAL REQUIREMENTS:

• Ability to travel independently within company headquarters and in other communities to attend various meetings.
• Ability to sit for long periods of time.
• Specific vision abilities required by this job include close vision and the ability to adjust focus as necessary to read a computer monitor, catalogs, orders, price lists and customer communications, etc.
• Ability to converse verbally and in writing as this job requires frequent communications with customers, sales staff and others.

MENTAL REQUIREMENTS:

• Ability to work under stress, interruptions and tight deadlines.
• Ability to read, analyze, and interpret information that is in English.
• Ability to effectively establish rapport, present information and respond to questions from supervisors, customers and independent sales representatives.
• Ability to prioritize work, problem solve and answer questions.

ESSENTIAL TECHNICAL SKILLS:

• Ability to communicate clearly both verbally and in writing, in the English language, as this is essential to communicating information to supervisors, coworkers and customers in a way that they can understand. Must be able to communicate in a knowledgeable manner on various Fortessa products/services.
• Ability to operate office equipment, phone system and company software.
• Must have intermediate to advanced computer skills with the ability to work proficiently with database applications.
• Ability to make notes from discussions (i.e., company meetings, phone conversations, training, etc.)

INTERPERSONAL SKILLS:

• Ability to communicate and interact effectively with staff and outside contacts in English so as to facilitate training and better understanding of the topic.
• Ability to effectively establish rapport, present information and respond to questions from other managers, co-workers and vendors.

Additional Information

Position open to all US residents legally authorized to work in the US. 

Prioritized consideration will be given to local candidates within the DC/Maryland/Virginia area.

Full-time position (40-hour work week); 8-hour shift Monday through Friday.

Flexibility to work from home two days a week after training completion.

We offer a competitive compensation package including medical, dental, vision, matching 401(k), company paid short and long term disability, generous paid time off, holiday pay, and employee discount.

All your information will be kept confidential according to EEOC guidelines.

We look forward to hearing from you!

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